Refund & Cancellation Policy
Effective Date: September 6, 2025
Thank you for using Skrēn AI! This policy explains our rules for refunds and cancellations.
1. Digital Products and Credits
All purchases of digital products, credits, or subscriptions are final, unless otherwise required by law.
2. Subscription Cancellations
- You may cancel your subscription at any time via your account settings.
- When you cancel, your subscription remains active until the end of the billing period. No partial refunds are provided.
3. Refunds
- We generally do not provide refunds for digital goods or services once delivered.
- Exceptions may apply if required by applicable law (e.g. EU 14-day withdrawal rights).
- If you believe you are eligible for a refund, contact us at support@skren.ai within 5 days of purchase.
4. Trial Periods
If a free trial is offered, you will not be charged until the trial ends. You must cancel before the end of the trial to avoid charges.
5. Changes
We reserve the right to update this policy. Updates will be posted on this page with a new Effective Date.
6. Contact
If you have questions, contact us at info@skren.ai.